Our Services
Owner Assistance
Guest & Concierge Services
Sales & Reservations
Recommendations for property improvements to offer the most requested guest amenities
Assistance in hiring professional photography and video services.
Market comparison to determine the optimal rental rate.
Assistance in formulating property reservation policies, and house rules.
Legal guidance to ensure compliance with government regulations for vacation rentals.
Sales & Reservations
Guest & Concierge Services
Sales & Reservations
Property listings on rental platforms.
Direct promotions.
Handling guest inquiries.
Sending booking confirmations to both guests and owners.
First contact with the guest and delivery of the welcome book via a WhatsApp group.
Guest & Concierge Services
Guest & Concierge Services
Guest & Concierge Services
24/7 call center support for guest inquiries from booking through their stay.
Sending a pre-arrival message one day before check-in with instructions and confirmation of special requests.
Monitoring and assisting with guest arrivals.
In-person welcome at the property, tour of the property with basic instructions and overview of house rules.
24/7 remote assistance for guests throughout their stay.
Check-out & House Revision
Property Preparation & Maintenance
Guest & Concierge Services
Coordinating check-out time with the guest one day in advance.
Inspecting the property to verify its condition.
Notifying the owner of any damages and determining the appropriate charge method.
Property Preparation & Maintenance
Property Preparation & Maintenance
Property Preparation & Maintenance
Hiring and supervising cleaning staff.
Laundry supervision.
Supplying amenities.
Stocking hygiene and cleaning products.
Notifying the owner of necessary maintenance.
Preventive maintenance. General property oversight.
Supervising maintenance work.